Introduction

This Privacy Policy describes how Chanakya Jan Utthan Foundation collects, uses, shares, protects or otherwise processes your information/personal data through our website https://www.chanakyafoundation.org.in (hereinafter referred to as the Platform). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not provide any products/services under this Platform outside of India and your personal data will be stored and processed primarily in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to applicable laws on data protection and privacy. If you do not agree please do not use or access our Platform.

Collection

We collect your personal data when you use our Platform, Services or otherwise interact with us during our relationship. And related information provided from time to time. Some of the information we collect includes, but is not limited to, personal data/information provided to us during sign-up/registration or while using our Platform, such as name, date of birth, address, telephone/mobile number, email id and/or any such information shared as proof of identity or address. Certain sensitive personal data may be collected with your consent, such as your bank account or credit or debit card or other payment instrument information or biometric information such as your facial features or physiological information (to enable use of certain features available on the Platform) etc. All of the above are in accordance with applicable law(s). We will also collect your information related to your transactions on the Platform and such third-party business partner platforms by choosing not to use a particular service or feature on the Platform. When such a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We will not be responsible for the privacy practices of the third-party business partner or the content of their privacy policies, and we request you to read their privacy policies before disclosing any information. If you receive an email, call from any person/entity claiming to be Chanakya Jan Utthan Foundation asking for any personal data such as debit/credit card PIN, net-banking or mobile banking password, we request you never to disclose such information. If you have already disclosed such information, immediately report the same to any appropriate law enforcement agency. Uses- We use personal data to provide the services you have requested. To the extent we use your personal data to market to you, we will provide you with the ability to opt-out of such uses. We use your personal data to assist vendors and business partners in handling and fulfilling orders; to improve the customer experience; to resolve disputes; to troubleshoot problems; to inform you about online and offline offers, products, services and updates; to customize your experience; to detect and report errors, fraud and other criminal activity to protect you; to enforce our Terms and Conditions; to conduct marketing research, analysis and surveys; and as otherwise described to you at the time of collection of the information. You understand that your access to these products/services may be affected if permission is not granted to us.

Sharing

We may share your Personal Data internally with our group entities, our other corporate entities and affiliates to provide you with access to the services and products they offer. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out. We may disclose Personal Data to third parties such as vendors, business partners, third party service providers including logistics partners, prepaid payment instrument issuers, third-party rewards programs and other payment methods you choose to use. These disclosures may be necessary to provide you with access to our services and products, comply with our legal obligations, enforce our User Agreement, facilitate our marketing and advertising activities, prevent, detect, mitigate and investigate fraud or illegal activities relating to our services. We may disclose personal and sensitive personal data to government agencies or other authorized law enforcement agencies if required to do so by law or in the belief that such disclosure is reasonably necessary to respond to a subpoena, court order or other legal process. We may disclose personal data to law enforcement offices, third party rights owners, or others in the belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public. Security Precautions - We adopt reasonable security practices and procedures to protect your personal data from unauthorized access or disclosure, loss or misuse. Once your information is in our possession or whenever you access your account information, we follow our security guidelines to protect it from unauthorized access and offer the use of a secure server. However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, Users accept the security implications of data transmission over the Internet and the World Wide Web, which cannot always be guaranteed to be completely secure, and therefore, there will always remain certain inherent risks in connection with the use of the Platform. Users are responsible for ensuring the security of the login and password records for their account.

Delete and retain data

You have the option to delete your account by visiting your profile and settings on our Platform, this action will result in you losing all information related to your account. You may write to us at the contact information provided below to assist you with these requests. We may refuse or delay account deletion in the event of any pending complaint, claim, pending shipment or any other service. Once the account is deleted, you will lose access to the account. We retain your personal data information for the period for which it was collected or as required under any applicable law. However, we may retain data relating to you for as long as we believe it is safe for you.

This may be necessary to prevent fraud or future abuse or for other legitimate purposes. We may continue to retain your data in anonymized form for analytical and research purposes.

Your Rights

You may access, correct and update your personal data directly through the functionalities provided on the Platform.

Consent

By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you tell us any personal data relating to other people, you represent that you have the right to do so and that we are allowed to use the information in accordance with this Privacy Policy. You, when providing your personal data on the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you via SMS, instant messaging apps, calls and/or e-mail for the purposes specified in this Privacy Policy. You have the option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention “Withdrawal of consent for processing of personal data” in the subject line of your communication. We will do so upon your request. We may verify such requests before taking action. However, please note that withdrawal of your consent will not be retroactive and will be in accordance with the Terms of Use, this Privacy Policy and applicable laws. If you withdraw the consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information necessary.

Changes to this Privacy Policy

Please check our Privacy Policy from time to time for changes. We may update this Privacy Policy to reflect changes in our information practices. We may alert/notify you about significant changes to the Privacy Policy in the manner required under applicable laws.

Grievance Officer Enter Office Name:

Designation: Treasurer

Enter Company Name and Address: Chanakya Jan Utthan Foundation, Rishikesh Road Doiwala Dehradun

Contact Us:

9410700202, 9410700303, 9410700404

Phone: 9410700202

Timings: Monday - Saturday (07:00AM - 07:00PM)